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Card Sales Support & Administrator

Breda

Ons bedrijf

EG Group services has about 5,000 forecourts in Europe. In each of our markets, we are a major player, operating under strong brand names such as Esso, BP and Shell. Our conveniencestore operations are a key component of our future growth strategy. Our mission is to be Europe’s leading independent forecourt retailer where we can take care of the needs of people on the road. Starting from a consistent, pan-European strategy and knowledge, we give great attention to local execution to meet the demand of our customers and service station operators.

De functie

In this role, you will deliver administrative support to the Cards Sales Account Manager. You will deal with B2B customers in Europe, providing information and manage the follow up of administrative processes.

Key responsibilities:
- Third Party Customer contract Administration: Creating / updating the system by recording account information (SAP)
- Customer Service: First line support for Third Party Customers and service stations (invoices, issue solving, anticipate on irregularity, problem-solving)
- Support: Assist the Card Account Manager / Sales Department on a support level (creation of ad-hoc reports, ad-hoc analysis)
- Communication: Responsible for the communication by phone and by mail with all parties involved (incoming mails and phone calls, follow-up on open issues, communication with account managers and other stakeholders)
- Administration of special deals, commissions, manual vouchers: Calculate and process monthly credit notes and provisions

Jouw profiel

- Bachelor degree
- Administrative sales support experience
- Excellent knowledge of Dutch and English, French is a plus
- Knowledge of MS Office, familiarity with CRM systems, knowledge of SAP is a plus
- Ability to multi-task, prioritize and manage time effectively
- Good analytical and organizational skills, good communication skills

Ons aanbod

We offer you a challenging position in an internationaland dynamic retail environment. You will be part of an ambitious Fuel Financeteam, where you will be supporting the sales team.

EG Group has a constant active focus on ways to expandthe company. This dynamism creates an challenging environment with thepossibility to expand and further develop your knowledge and expertise.


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